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I wanted to adjust the preload to make it stiff a little bit but I find this to be a challenge. There are wiring harnesses in the way to turn the adjusting wrench!
Yes, it helps. I removed the right plastic cover, removed the bolts that hold the coolant reservoir, and I got easy access to the pre-load adjuster. They should revise the manual.When I adjusted mine, all I did was remove the right side plastic cover and the coolant overflow bottle. From there I had a friend hold the back tire off the ground balancing on the kickstand while I adjusted it with the tool from under the seat.
Hope this helps!